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Telephone Triaging Appointments

Telephone Triaging Appointments

Friday 28th April 2017

From the 1st of May 2018 we will be making some changes to the telephone triaging appointments. We will be booking telephone appointments from 8am to 12 noon. This is to allow us to be able to deal with the calls we are receiving. There are many people who we are having to call 3 or more times before they answer their phone. Also many more are requesting appointments later in the day. All that means we need more time in the afternoon to be able to manage the calls we receive.
Taking calls to 12 noon is still much later than the average GP practice, and our appointment system means we do not have the typical 2 weeks wait for a GP appointment.

Thank you for your cooperation
The Derry Court Medical Practice