Derry Court Medical Practice

**Here at The Derry Court Medical Practice the surgery works on a triage telephone system.

The surgery operates an appointment system and we endeavour, whenever possible, to give an appointment with the doctor with whom the patient is registered or regularly consults. When booking appointment, you can request a particular clinician and we will do our best to accommodate your preference. However, sometimes, this might lead to your appointment being delayed, if the clinician you want is not available.

Nurse appointments may be booked up to TWO weeks ahead.
Routine nurse appointments are for 20 minutes and it is not normally possible to cover more than one or, at the most, two items per appointment.

How it works: On the day you wish to speak with a doctor please book an appointment online. It is important to ensure that we have your current telephone number at all times. We may not accept a number you provide on the day of your appointment for privacy reasons. If you request an urgent call back then you may be asked to provide a brief description of your condition. You may indicate an approximate time you will like to be called as we understand how important this is to people who are at work for example. The GP who calls will assist over the telephone or agree with you a time for a face to face appointment when they speak to you. The aim is to increase access to doctors by patients. If you want to make an appointment with a Doctor ahead of your planned day off, you can arrange this with the Doctor over the phone.

The practice follows the protocol of "One problem - One appointment."
The maximum number of ailments you can see a GP for on the same day is two.


Children under 16 should usually be accompanied by an adult. However for emergencies or where a child wants to speak to a Doctor in confidence, we are always available.

*Anyone can request a chaperone during their appointment or bring a trusted relative or friend to their appointment. Please make sure you do not mind that individual knowing details of your medical conditions or other facts that may come out during the consultation. If you require a chaperone during your consultation please inform reception when you arrive for your appointment.

Test Results

You can view your results on the NHS app. Please note that some results may be out of range but that may not be relevant to your condition. Results being out of range do not necessarily indicate anything to be concerned about. The most important thing on the result is the plan added to the results by the clinician. However, even if your results are normal but you still feel ill, please contact us. But if everyone calls about any little thing they find out of range with their results, there may not be many appointments left for people who are ill.

Hospital Appointments

When you are attending a hospital appointment, please write down what you want the hospital doctors to do for you. If you are prescribed any medicines during your visit to the hospital, please ensure you collect them before leaving as the GP is not able to re-write hospital prescriptions. Please ask the hospital doctors to explain your condition and treatments to you, it is their responsibility.

Medical Certificate

If you require a medical certificate, please ask the hospital doctor who is treating you to give you the certificate. It is their responsibility and it also saves important GP appointment times.