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A carer is anyone who looks after a relative or friend who needs support because of age, mental health problems, physical or learning disabilities or illness. Caring for someone can be physically exhausting and emotionally demanding. Many carers have to give up employment, leading to loneliness, living on Government benefits and consequent financial hardship.

Under the Carers (Recognition and Services) Act 1995 and the Carers and Disabled Children Act 2000 support is available. To ensure that our carers get all the help they need it is important that we are aware of who is caring for our patient's. We need to know who to contact when there are issues concerning the patient and we need to make sure that the carers themselves are supported and that they are capable of caring for the patient.

To facilitate this the practice will maintain a Register of Carers incorporated within the Computerised clinical records system. This facility is accessed via the Registration details within each patient's computer record. All Practice personnel are authorised to insert data into this register as and when it becomes known. All Practice Personnel are advised to ask for this information during any encounter with a patient, but especially when it is known that the patient is suffering from mobility or mental health problems.

If you are please let us know - we may be able to help you.

Your carers champion is: Cara Renew

She will be able to guild you with the following support:

  • Caring for a parent
  • Telling people
  • Taking a break
  • Housing and carers

One Member of the Admin Staff is nominated as the Carer's Champion, and this person has the responsibility to co-ordinate all Carer facilities and packs.

We aim to make carers aware of help organisations available to them and full details of how to do this are also shown in the Carers File. It is important that they are referred to the Social services for assessment if and when this is required or desired by the carer.

Full guidelines on referral to Social Services or any other assistance available to Carer's are available within the Carers Pack.

Thurrock Carer's Centre
Cromwell Hall
Cromwell Road
RM17 5HQ

Open 7 days a week
Session Information
Monday to Friday 9:00am-5:30pm
Saturday and Sunday 9:30am-5:00pm.

Quarterly carers workshops are venued at Basildon hospital.

Basildon & Thurrock University Hospitals NHS Foundation Trust
Telephone: 01268 398229
DECT Phone: Extension 7140