News
Important surgery information:
We will be booking telephone appointments from 8am to 11am. This is to allow us to be able to deal with the calls we are receiving. There are many people who we are having to call 3 or more times before they answer their phone. Also many more are requesting appointments later in the day. All that means we need more time in the afternoon to be able to manage the calls we receive.
Taking calls to 11am than the average GP practice, and our appointment system means we do not have the typical 2 weeks wait for a GP appointment.
Thank you for your cooperation
The Derry Court Medical Practice
Who is Carer
Monday 15th December 2025
A carer is someone who cares for a family member, friend or neighbour because they are ill, frail, disabled or have mental ill-health or substance misuse problems. If you…
Zero Tolerance Statement
Tuesday 9th December 2025
As a Practice we are very aware that visiting your GP can, at times, be stressful and concerning for patients. Delays in obtaining appointments and delays in surgery times, due to unforeseen…
Call Recording Policy
Thursday 12th September 2024
All calls are recorded for training and monitoring purposes The purpose of call recording is to: · Protect practice staff from nuisance or abusive calls. · Identify any issues in practice processes with a view to improving them. ·…
Digital telephony- Patients Feedback Survey
Tuesday 30th July 2024
As you may be aware our practice has recently implemented a new telephone system with the aim of improving your experience in contacting the practice. We…
Change of Contact
Monday 10th June 2024
Please ensure we always have your correct contacts: correct address, telephone and email. We depend on these to contact you routinely or in emergencies.…
Practice Fair Processing and Privacy Notice
Wednesday 1st March 2023
Your information, your rights Being transparent and providing accessible information to patients about how we will use your personal information is a key element of the Data Protection Act 2018 and the EU General Data Protection Regulations (GDPR). …
Transparency Notice - COVID-19 Response
Wednesday 30th November 2022
Treatment options are available for some people who have tested positive for coronavirus (COVID-19). NHS Digital is providing the technology to support the NHS…
Out-of-hours GP services are changing
Thursday 22nd September 2022
From Saturday 1 October 2022, out-of-hours appointments will be available from 6.30pm to 8pm on weekdays, and from 9am to 5pm on Saturdays To book an out-of-hours appointment, you should contact your…
COVID-19 vaccination offer for September 2022.
Thursday 1st September 2022
The vaccination bus will continue to be at Asda each Thursday and IKEA each Friday. On Saturdays, the team will be vaccinating in Allcures Pharmacy in Grays. Details of these, and other walk-in sites in Thurrock can…
Successful New Year Covid Vaccine Clinic at the Practice.
Tuesday 25th January 2022
Recently we have had success in completely booking up our Covid Clinic it was a great team effort, and all our staff have been vaccinated too.
