01708 607444
01708 607722

Admission Avoidance

Dear Patient

We have been considering ways to better support our patients with chronic conditions to prevent you getting worse, or if you do get worse, to respond promptly to help you.

We appreciate that every person is different and would need different support. However, we also know that in many cases there are some general things we can do to ensure that you stay as healthy as possible, and if you do get unwell, you receive the care and support you need to recover quickly.

Some of the general things we recommend are that you take your medicines regularly. If for any reason you think your medicines are not agreeing with you or are not strong enough, please contact us to discuss this and not just stop taking your medicines.

We would also advise that you have the yearly flu jab which has been shown to reduce illness in the winter seasons.

We recommend that you have your medical reviews with the Nurse or Doctors regularly.

As a surgery, we prioritise people like you, to see and attend to you promptly, so if you call us, please inform reception that you are in the priority group so that we can prioritise your call.

We recommend that you keep letters from Nurses or specialists who are also involved in your care so that you can refer to them.

Please note the telephone numbers of the District nurses or other community teams looking after you. You can call them as soon as you feel unwell and they can also provide invaluable support.

Here are some community support services you can contact for help:

RAS TEAM (and COPD team) - 01375 896037 - Emergency Duty Team - 01375 372468
Dementia crisis team - 01277 695110 (09:00 - 17:00 Every day including Bank Holidays)
Single Point Of Access - 01268242142

If you have a non- emergency condition when your community Nurse is not available or we are close, please call 111 to speak to the emergency GP Service.

More and more people are choosing to decide and plan ahead in case they reach a point where they do not want more invasive treatments. If you would like to discuss this with us, please contact us. We can also plan ahead with people who have specific preferences about where they want to be treated. Please contact us if you want to discuss such issues.

Thank You

Your allocated GP's
Dr H Okoi
Dr J Hamilton

Practice Hours

MONDAY: 8:00 - 18:30
TUESDAY: 8:00 - 18:30 (Every second Tuesday of the month we close at 13:00)
WEDNESDAY: 8:00 - 18:30
THURSDAY: 8:00 - 18:30
FRIDAY: 8:00 - 18:30
SATURDAY: Pre-bookable nurse appointments via reception

The surgery closes each day at 1.00pm and re-opens at 2.00pm.

Location

The Derry Court Medical Practice
Unit 2/3, Derry Court, Derry Avenue
South Ockendon, Essex, RM15 5GN

Contact

TELEPHONE: 01708 607444 / 01708 607722
FAX: 01708 852276

Coronavirus update:

Please note, if you think you may have contracted the virus or would like to have a test, contact NHS 111 only.
Tests are only arranged by NHS 111.
GPs cannot test or give you results of your test.
If you have been in contact with any person found to have the Conronavirus, or have been to the highly affected countries, please follow advice given by NHS 111 and do not come to the GP surgery.
Thank you
The Derry Court Medical Practice

Out-of-Hours

WE CLOSE ON ALL PUBLIC HOLIDAYS - IF YOU NEED TO SEE A DOCTOR AND IT CANNOT WAIT PLEASE CALL 111 OUTSIDE OF SURGERY TIMES AND YOU WILL BE TRANSFERRED TO THE OUT-OF-HOURS SERVICE.

PLEASE DO NOT ASK TO SEE A DOCTOR OUT OF HOURS UNLESS YOU GENUINELY CANNOT WAIT UNTIL THE SURGERY RE-OPENS.

NHS 111

In the case of urgent need when the practice is closed you can call NHS 111 on 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Acute Emergencies

Always dial 999 in an Acute emergency. Symptoms such as chest pains and/or shortness of breath constitute an emergency.