We have started video consultation.
If you would like to be consulted via video, please inform reception when booking the telephone appointment or note it on your online telephone appointment.
The Doctor will send a link to your preferred mobile number by SMS.
We will request that you enable your audio and video facilities on your smart phone.
Once you click the link, it will take you to the video consultation.
It is convenient. Once the consultation has concluded, the link will not function till the next video consultation link is sent when needed.
Summary Care Records
There is a new Central NHS Computer System called the Summary Care Record (SCR). The Summary Care Record is meant to help emergency doctors and nurses help you when you contact them when the surgery is closed. Initially, it will contain just your medications and allergies.
Later on as the central NHS computer system develops, (known as the 'Summary Care Record' - SCR), other staff who work in the NHS will be able to access it along with information from hospitals, out of hours services, and specialists letters that may be added as well.
Your information will be extracted from practices such as ours and held on central NHS databases.
As with all new systems there are pros and cons to think about. When you speak to an emergency doctor you might overlook something that is important and if they have access to your medical record it might avoid mistakes or problems, although even then, you should be asked to give your consent each time a member of NHS Staff wishes to access your record, unless you are medically unable to do so.
On the other hand, you may have strong views about sharing your personal information and wish to keep your information at the level of this practice. Connecting for Health (CfH), the government agency responsible for the Summary Care Record have agreed with doctors' leaders that new patients registering with this practice should be able to decide whether or not their information is uploaded to the Central NHS Computer System.
For existing patients it is different in that it is assumed that you want your record uploaded to the Central NHS Computer System unless you actively opt out.
When you authorise an individual or agent to request information on your behalf, it is your responsibility to ensure you understand what they will do with your data, or their processes to safeguard your information. If any agent or individual acting on your behalf requests your full medical record, you may wish to ask them if that is proportionate to the information they require to do what you have asked them. We will not be responsible for how they process or use your information
You have a right to access the information we hold about you, and if you would like to access this information, you will need to complete a Subject Access Request (SAR). Please ask at reception for a SAR form and you will be given further information. Furthermore, should you identify any inaccuracies, you have a right to have the inaccurate data corrected.