APPOINTMENT UPDATES TEXTS WERE SENT ON 30th June 2021
We are writing to let you know that from July 2021 we will not call back again if you miss your telephone call from the clinicians. This is because the number of missed calls are getting too many, putting a strain on our ability to manage the increased demands.
Please call between 8am - 11am.
We are therefore asking that when you make a telephone call, you give us a 2 hours window during which we will call you back. We need 2 hours window because many other people may want the same period. Of course, you can always call back the following day or seek other help.
If booking online and you are requesting a two hour time frame please ensure you free text type this as appointment times are only slots.
The Derry Court Medical Practice.
We have started video consultation.
If you would like to be consulted via video, please inform reception when booking the telephone appointment or note it on your online telephone appointment.
The Doctor will send a link to your preferred mobile number by SMS.
We will request that you enable your audio and video facilities on your smart phone.
Once you click the link, it will take you to the video consultation.
It is convenient. Once the consultation has concluded, the link will not function till the next video consultation link is sent when needed.
Seven million people are now being offered GP appointments via Skype. If you would like a skype appointment please add the practice's skype address below and contact reception.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
Patients are asked to telephone before 10.30am if a visit is required that day.
Emergency visits only will be arranged after that time. Please give the receptionist as much information as possible to enable the doctor to allocate priority to home visits.
Please attend the surgery if at all possible.
You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
If you wish to book an appointment on-line, please contact the surgery who will provide you with details to access this service. For those patients who have a password, please click below.
SystemOnline Log In
Please note that from the first of April 2019 immunisation clinics will be run on Mondays mornings and Wednesdays afternoons.
All appointment can be made by calling or coming to the reception.
Appointments to Thurrock Community Hub
Wednesdays - Grays, 7pm to 9pm
Saturdays - Grays, 9am to 12 noon and 1pm to 4pm
Sundays - Grays, 9am to 12 noon